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- Official Information Act (OIA) Status List with automatic update emails
Helped a workgroup at a NZ Government Ministry develop a tracking system to allow better tracking of OIAs, Ministerial Requests and Written Parliamentary Questions (WPQs). This will allow the team to better divide workloads, and know upcoming deadlines enabling timely response to the requestor. List also will email responsible person on updates.
- Document Repository advice and enablement
Assisted industry organisation with developing a document repository so that users would be better able to collaborate and reuse materials
- Teams Training
Assisted non-profit with a customized Teams Training class to help bring employees learn additional Teams features.
- Initial Setup
Assisted non-profit with initial setup of Microsoft 365.
- Anti-Spam assistance
Assisted several customers with troubleshooting why their email was being considered Spam. This involves setting SPF and DMARC records.
- Risk Review and Assessment
Assisted industry organisation with memorandum for the board of potential security mitigations to help reduce potential cyber risk.
- Microsoft 365 Backup
Assisted organization with the setup of a third party backup system to enable them to access recent files and emails even if Microsoft became unaccessible.
- Executive Training and custom scripting
Some examples include setting up a custom script for an executive that would respond to all emails during specific times of day informing the sender that responses would only occur after business hours, and documentation on how to set up an iPhone to allow contacts to be synced and modified from the iPhone contacts app or from Outlook.